Privacy Policy

1. General rules

1.1 This Privacy Policy (hereinafter - the Policy) sets out the procedure for processing and protecting personal data of natural persons (hereinafter - the Customer) by NORD TOOLS Ltd (hereinafter - the Company).

1.2 The Company processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation - GDPR) and other applicable law.

2. Personal Data Controller

2.1.The data controller is SIA “NORD TOOLS”, registration number 40203542145, legal address: 70 - 53 Malienas Street, Riga, LV-1064.

2.2 For questions related to the processing of personal data, please contact us by email: info@nordtool.lv.

3. Purposes and legal basis for processing personal data

3.1 The Company processes personal data for the following purposes:

• For the conclusion and performance of contracts;
• For the provision of goods and services;
• Customer service and support;
• For accounting and tax obligations;
• For marketing activities (with the Client's consent);
• For legal obligations.

3.2 The legal basis for processing personal data is:

• Customer consent;
• Performance of the contract or pre-contractual measures;
• Legal obligations;
• Legitimate interests of the company.

4. Personal data to be processed

4.1 The Company may process the following personal data:

• Name;
• Contact details (email address, phone number, delivery address);
• Payment information;
• Purchase history;
• Contact history with the Client.

5. Duration of storage of personal data

5.1 Personal data shall be kept for as long as is necessary to achieve the purpose of the processing or as required by applicable law.

5.2 For example, accounting documents are kept for 10 years in accordance with the laws and regulations.

6. Transfer of personal data to third parties

6.1 The Company may transfer personal data to third parties in the following cases:

• To fulfil contractual obligations (e.g. for delivery service providers);
• Where required by law (e.g. for public authorities);
• With the Client's consent.

6.2 The Company shall ensure that third parties comply with the requirements for the protection of personal data.

7. Client's rights

7.1 The Client has the right to:

• Request access to your personal data;
• Request rectification or erasure of personal data;
• Restrict the processing of personal data;
• Oppose the processing of personal data;
• Withdraw consent to the processing of personal data;
• Transfer your personal data to another controller;
• File a complaint with the supervisory authority, the State Data Inspectorate.

8. Use of cookies

8.1 The Company's website uses cookies to ensure the functionality of the website and to analyse user behaviour.

8.2 Information on the use of cookies is available in the website's cookie policy.

9. Policy changes

9.1 The Company reserves the right to make changes to this Policy. The current version of the Policy is always available on the website.